Legal Disclaimer & Terms of Use

Medical Disclaimer

NileWell is NOT a medical device, medical service, or healthcare provider. The information, content, and services provided through this platform are for informational and educational purposes onlyand are not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition, medication, or treatment plan. Never disregard professional medical advice or delay in seeking it because of something you have read on or accessed through NileWell.

If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 911 immediately. NileWell does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the platform.

No Doctor-Patient Relationship

Use of NileWell does not create a doctor-patient relationship between you and NileWell, its operators, or any healthcare professionals. The platform provides tools for tracking and organizing health information but does not provide medical advice, diagnosis, or treatment.

AI-Generated Content Disclaimer

NileWell uses artificial intelligence (AI) to generate health tasks, recommendations, and conversational responses. AI-generated content may contain errors, inaccuracies, or inappropriate suggestions. All AI-generated content should be reviewed critically and verified with qualified healthcare professionals before taking any action.

Users are solely responsible for evaluating the accuracy, completeness, and usefulness of any AI-generated content. NileWell makes no warranties or representations regarding the accuracy or reliability of AI-generated information.

Medication Reminders & Tracking

The medication reminder and tracking features are tools to assist with medication management only.NileWell does not guarantee the accuracy, timeliness, or reliability of medication reminders. Technical issues, device malfunctions, or user error may cause reminders to fail or be delayed.

You are solely responsible for taking your medications as prescribed by your healthcare provider. Do not rely exclusively on NileWell for medication management. Always follow your healthcare provider's instructions and maintain your own backup systems for medication adherence.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NILEWELL AND ITS OPERATORS, AFFILIATES, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES arising out of or related to your use of or inability to use the platform, including but not limited to:

  • Personal injury or death
  • Missed medications or medical appointments
  • Reliance on AI-generated content or recommendations
  • Technical failures, data loss, or service interruptions
  • Errors or inaccuracies in health information or tracking
  • Unauthorized access to or disclosure of your personal information

This limitation applies even if NileWell has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.

User Responsibility

By using NileWell, you acknowledge and agree that:

  • You are solely responsible for your health decisions and medical care
  • You will consult with qualified healthcare professionals before making any health-related decisions
  • You will not rely solely on NileWell for medication management or health tracking
  • You understand that AI-generated content may be inaccurate or inappropriate
  • You will verify all information with your healthcare provider
  • You use the platform at your own risk

No Warranty

NILEWELL IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.NileWell does not warrant that the platform will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

Indemnification

You agree to indemnify, defend, and hold harmless NileWell and its operators, affiliates, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the platform, your violation of these terms, or your violation of any rights of another party.

Changes to This Disclaimer

NileWell reserves the right to modify this disclaimer at any time. Your continued use of the platform after any changes constitutes your acceptance of the new terms. Please review this disclaimer periodically for updates.

Contact Information

If you have questions about this disclaimer, please contact us at [email protected]

Last Updated: December 26, 2025

By using NileWell, you acknowledge that you have read, understood, and agree to be bound by this disclaimer and all applicable terms and conditions.